Aurora Terms & Conditions
Last updated: 21-09-2026
1. Who we are and acceptance of these Terms
Aurora is a nutrition and wellness application operated by TalkRight FZ-LLC, a free-zone limited liability company registered in the United Arab Emirates ("TalkRight FZ-LLC", "we", "us" or "our"). These Terms & Conditions ("Terms") govern your access to and use of the Aurora mobile application and related services (together, the "Service").
By creating an account or using Aurora, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Service.
2. Eligibility
Aurora is intended for people aged 16 and over. Users aged 16 or 17 may use only manual food, activity, hydration and caffeine logging, basic history, account, privacy, security and support features. AI coaching, voice and photo parsing, personalised targets and insights, wearable and health-platform connections, and new subscription purchases are available only from age 18.
3. Aurora is not medical advice
Aurora is a wellness and nutrition tool, not a medical service. The AI coach, chat answers, nutrition and recovery scores, sleep insights, calorie and macro estimates, food recognition results and all other recommendations in the app are provided for general informational purposes only. They do not constitute medical advice, diagnosis or treatment, and they are not a substitute for advice from a qualified physician, dietitian or other healthcare professional.
- Always consult a physician before starting or changing a diet, exercise or sleep programme, especially if you are pregnant, have an eating disorder, diabetes, a heart condition or any other medical condition, or take medication.
- Never disregard or delay seeking professional medical advice because of something you read in Aurora.
- AI-generated content can be inaccurate or incomplete. Calorie, macro and food-recognition results are estimates and may be wrong. Wearable-derived metrics depend on your devices and may be inaccurate.
- If you think you may have a medical emergency, call your local emergency services immediately. Aurora is not designed for emergencies.
4. Your account
You can register with an email address and password, Google, or Sign in with Apple. You are responsible for keeping your credentials confidential and for all activity under your account. Tell us promptly if you suspect unauthorised use. You must provide accurate information and keep it up to date.
5. Subscriptions, billing and refunds
Aurora Premium is available as an auto-renewing subscription purchased through Google Play. The price, billing period and any introductory offer available to you are shown in Google Play before you confirm your purchase.
- 14-day trial. Eligible customers may receive a 14-day free trial. Unless you cancel before the trial ends, Google Play will automatically charge the price shown at checkout for the plan you selected and the paid subscription will begin.
- Renewal and cancellation. Your subscription renews automatically at the end of each billing period unless you cancel it through your Google Play account. Cancellation stops future renewals; Premium access normally continues until the end of the current paid period.
- Payments. Google Play processes the payment using the payment method in your Google account. Aurora, TalkRight FZ-LLC and RevenueCat do not receive or store your full payment-card details. RevenueCat processes subscription and entitlement status for us.
- Price changes. If a subscription price changes, Google Play will provide any notice or consent process required by its rules and applicable law.
- Refunds. Google Play handles refund requests under its policies, subject to any non-waivable rights you have under applicable law. Cancelling a subscription does not by itself refund a charge already made.
6. Your content and health data
Aurora lets you log food by voice (temporary microphone audio that is transcribed), by photo (camera images that are analysed) and by text, chat with an AI coach, and connect wearables and health platforms (such as WHOOP, Apple Health, Health Connect, Garmin, Oura and Fitbit). Supported wearable connections and health-platform syncing use Terra to import sleep, heart rate, HRV, steps, workout and recovery data.
- You keep ownership of the content you submit (photos, voice input and transcripts, text, chat messages and logs).
- Licence to operate the Service. You grant TalkRight FZ-LLC a worldwide, non-exclusive licence to host, store, process and analyse your content and connected health data solely to provide and improve the Service for you.
- AI processing. To generate coaching answers, food recognition and personalised recommendations, your relevant content and health data are processed by third-party AI providers (such as OpenAI) acting as our service providers.
- Wearable data. By connecting a device or health platform, you authorise us to receive the data you approve, including through Terra for supported connections. You can disconnect at any time in the app.
How we collect, use, share and delete personal data is described in our Privacy Policy, which forms part of these Terms.
7. Acceptable use
You agree not to:
- use the Service for any unlawful purpose or in breach of these Terms;
- upload content that is unlawful, harmful, infringing or that you do not have the right to share;
- attempt to gain unauthorised access to the Service, other users' accounts or our systems;
- reverse engineer, decompile or copy the Service or use it to build a competing product;
- abuse, overload or automate the AI features, or use them to generate harmful or misleading content;
- impersonate any person or misrepresent your affiliation with anyone.
8. Intellectual property
The Service, including the Aurora name, app, design, software and content we create, is owned by TalkRight FZ-LLC or its licensors and is protected by intellectual-property laws. We grant you a personal, non-transferable, revocable licence to use the app for your own non-commercial use in accordance with these Terms.
9. Third-party services
The Service relies on third-party providers, including Terra for supported wearable connections, OpenAI for coaching, transcription and food recognition, RevenueCat for subscription and entitlement processing, and Apple, Google, push-notification, email and cloud-hosting providers for their stated platform functions. We are not responsible for third-party services we do not control, and your use of a connected third-party service may also be subject to that provider's own terms. You can disable push notifications in your device or app settings.
10. Suspension, termination and account deletion
You may stop using Aurora at any time and may request deletion of your account and personal data through the in-app privacy options or by contacting us. We may suspend or terminate your account if you materially breach these Terms, if we are required to by law, or if we discontinue the Service; where reasonable, we will give you prior notice. Sections of these Terms that by their nature should survive termination (including sections 3, 6, 8, 11 and 12) will survive.
11. Disclaimers and limitation of liability
The Service is provided "as is" and "as available". To the maximum extent permitted by applicable law, we do not warrant that the Service will be uninterrupted, error-free or that AI-generated outputs, scores or estimates will be accurate.
To the maximum extent permitted by applicable law: (a) TalkRight FZ-LLC will not be liable for indirect, incidental, special or consequential damages, or for loss of profits, data or goodwill; and (b) our total aggregate liability arising out of or relating to the Service is limited to the amounts you paid us for the Service in the 12 months before the event giving rise to the claim. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
12. Governing law and disputes
These Terms are governed by the laws of the United Arab Emirates. Any dispute arising out of or in connection with these Terms or the Service will be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates, without prejudice to any mandatory consumer protections available to you in your country of residence.
13. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will notify you in the app before the changes take effect. The "Last updated" date above shows the latest revision. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
14. Contact
For questions about these Terms or legal notices to TalkRight FZ-LLC, contact us at support@aurora-care.net.